Web Design Hosting

Frequently asked questions

Domains [Questions 6]

What is a domain name?

A Domain Name is the web address (url) at which your website will operate on ie: http://yourdomain.co.za. To have emails or a website on your domain you will require web hosting. See our hosting packages for your requirements.


What can I do with a domain name?

Register domain names and point your domain to our nameservers by default or choose any of the web hosting companies to be your provider of choice. You will be the registered owner of your domain name. You can choose to transfer your domain at any time, make sure there are no outstanding invoices on your account.


Can I transfer my domain?

You can transfer your Domain over to us and let us handle your existing domain name & hosting. There are free domain transfers for most local domain names however transferring international domains there maybe a transfer fee. Transfer domain names easily, our systems let's you transfer your domains to your account. The system automatically sends the transfer requests to the domain registrant, accept the transfer vote from the associated email address to approve the domain transfer.


Can my domain expire?

Please note that you have 7 day grace period to make payment from the domain expiry date on your invoice. We do send regular notifications leading up to the domain expiry date. The expired fee will be charged to restore the domain after the 7 day grace period. After 20 days the domain will become available to the public to register.


How Long Does Domain Registration Take?

Paying with PayFast is almost instant, EFT payment are manually approved. Domains can take up to an hour to propagate after the registration is processed.


Can I have emails and website on my Domain?

To have emails or a website on your domain you will require web hosting. See our hosting packages for your requirements.

Web Hosting [Questions 4]

What is Web Hosting?

Web Hosting gives your domain name the ability to have email services and publish a website. If you're looking to create personal or business email accounts at your domain name or to build your own website then cPanel hosting is the RIGHT choice.


What features does cPanel web hosting offer?

cPanel includes: FTP Accounts, File Manager, Email Accounts, Webmail, Web Statistics, Firewall, Malware & Virus Protection, Free SSL Certificates & Daily Backups. The Softaculous App Installer has quick setup and installing options for popular website platforms: Wordpress, Joomla, Drupal, AbanteCart, PrestaShop, OpenCart, CubeCart and Weebly website builder.


Are hosting upgrades or downgrade available?

You can upgrade or downgrade you web hosting package at any point, we offer from 1GB up to 100GB hosting space. Login into your account click on the hosting service to upgrade, downgrade or even cancel your web hosting services.


What is Softaculous App Installer?

The Softaculous App Installer on cPanel makes the technical setup of applications like Wordpress, Joomla, Drupal and other website builders and apps much easier. With hundreds of applications, CMS software, Ecommerce and tools available in just a few clicks.

Web Design [Questions 4]

What is Web Design?

Web design combines many skills in the production of creating a website. These include coding in multiple languages (HTML, PHP, CSS), graphic design, content management and search engine optimisation.


What features does Web Design include?

Featured Image Sliders, SEO Search Engine Optimisation, Social Network Integration, Social Sharing buttons, automated content sharing, Contact Forms, Website Login, SSL security certificates, website statistics and security, Google Analytics, Image galleries and specialized addons for specific industries.


What information must I supply for a web design?

The client must supply logo, graphics, photos (stock images) and written content. If you have an idea of what you would like your website theme and layout to look like, send us some website links as an example to help us achieve what you're looking for.


Will my website be viewable on mobile devices?

We offer responsive website design and layouts to provide your online customers with an optimal viewing experience while browsing your website on desktop computers, laptops, mobile phones and tablets.

Web Services [Questions 2]

Do you offer any other web services?

Visit our Store to see a range of products including: SEO Packages, Product Bundles, SSL Certificates, Website Builder, SEO Tools, VPNs, E-mail Services, Website Backup, Professional Email software & Website Security.


What is OX App Suite?

OX App Suite is powerful Email and Productivity Apps built for any-size business (and budget). All OX App Suite plans include access to Webmail, Calendar, Tasks and Address Book. The Productivity package adds OX Drive and OX Documents (Text, Spreadsheets and Presentations).

Website Builders [Questions 4]

What are Website Builders?

Website Builders are platorms that are used to create and build websites. Some are easy-to-use with drag and drop technology that makes it simplier to design a website without any coding skills required.


Do you offer Weebly Website Builder?

When ordering cPanel web hosting there is an option to include Weebly Website Builder as a free add-on to your hosting. You can also upgrade to Starter, Pro or Business plans at any point. Build your own website with Weebly, try it out for FREE!


Do you offer WordPress Websites

Included with all cPanel web hosting is a WordPress Toolkit which makes it easy to install the WordPress software. In just a few clicks your website could be setup.


What other Website building software is available?

Softaculous App Installer in cPanel offers Easy 1-click-installer for over 300+ website platorms including: WordPress, Joomla, Drupal, OpenCart, PrestaShop, Magento, AbanteCart, WHMCS, osCommerce, Zen Cart, BoxBilling, Loaded Commerce, TomatoCart, LiteCart, CubeCart, AlegroCart, Shopware Open eShop, Zeuscart and more...